Scan the Passport
Customer or mine maintenance scans the QR code attached to the equipment.
RYONX DEALER SERVICE NETWORK
Turn every attachment into a direct service connection.
A RYONX Equipment Passport stays with the physical asset. When a customer needs inspection, repair or service, they scan the Passport and send the asset identity, issue details and photos directly to the responsible dealer.
No new customer app requiredWorks from the QR PassportStart with a small pilot
THE PHYSICAL SERVICE CONNECTION
The service connection stays on the equipment.
The stainless-steel RYONX Equipment Passport is permanently attached to the attachment. A mechanic, operator or maintenance team member does not need to search for paperwork or the correct service contact. They scan the asset itself.
SCAN
Scan the Passport
Open the exact asset identity directly from the attachment.
REPORT
Report the issue
Send the issue, affected area, photos, hours and contact information.
CONNECT
Reach the dealer
The responsible service team receives a structured request tied to that asset.
HOW IT WORKS
Scan. Report. Respond. Record.
RYONX organizes the field information, routes the request and keeps the service outcome connected to the same physical attachment.
Report the Issue
They select crack, wear, damage, missing component, inspection or service and attach photos and details.
Dealer Receives It
Your team receives the exact asset identity, customer/site information and issue details.
Repair & Record
The repair outcome and service history remain connected to the same RYONX Passport.
DEALER VALUE
Stay connected after the equipment leaves your shop.
RYONX gives dealers a direct digital connection to the attachments they sell, repair or support in the field.
01
More service opportunities
Customers have a simple way to contact the responsible dealer directly from the equipment.
02
Better information before the first call
Asset ID, location, operating hours, affected area, issue type and photos can arrive together.
03
Faster service coordination
Reduce back-and-forth trying to identify the product or understand the problem.
04
Permanent service history
Inspection, repair and service records remain connected to the physical asset throughout its working life.
WORKS WITH YOUR OPERATION
RYONX connects your service operation. It does not replace it.
Continue using your existing systems for scheduling, parts, invoicing, inventory and work orders. RYONX begins at the physical equipment and provides the connected asset identity and field record.
RYONX
- Asset identity
- Field issue reporting
- Photos and operating context
- Dealer service connection
- Lifecycle service history
Your dealership systems
- Scheduling
- Parts
- Inventory
- Work orders
- Accounting and invoicing
FROM DIGITAL RECORD TO PHYSICAL EQUIPMENT
The first physical RYONX Passport deployment.
RYONX Passport D0001 is being deployed on a real mining attachment, connecting treatment and service information with future field records on the same physical asset.
RYX-D0001 · FIRST PHYSICAL RYONX PASSPORT DEPLOYMENT
JOIN THE NETWORK
Start with a few attachments.
RYONX can begin with a small number of attachments your dealership sells, repairs or supports. Attach the Passport, connect the responsible service team and evaluate the workflow with real field issues.
GENERAL INQUIRIESinfo@ryonx.com
Farbod Saeedershady
Toronto, Ontario, Canada
+1 437-669-6690Reza Haghani
New York, USA
+1 929-837-9815