RYONX
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RYONX DEALER SERVICE NETWORK

Turn every attachment into a direct service connection.

A RYONX Equipment Passport stays with the physical asset. When a customer needs inspection, repair or service, they scan the Passport and send the asset identity, issue details and photos directly to the responsible dealer.

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No new customer app requiredWorks from the QR PassportStart with a small pilot
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FOR DEALERS AND REPAIR TEAMS

Field reporting that stays with the attachment.

RYONX helps service teams receive structured asset issues and maintain repair records. Offline field reports can be captured when the app is prepared in advance and synchronized after reconnection. Host-machine operating hours can be recorded; authorized telematics integrations are in development.

RYONX stainless steel Equipment Passport with Report Issue Scan Here QR code
THE PHYSICAL SERVICE CONNECTION

The service connection stays on the equipment.

The stainless-steel RYONX Equipment Passport is permanently attached to the attachment. A mechanic, operator or maintenance team member does not need to search for paperwork or the correct service contact. They scan the asset itself.

SCAN

Scan the Passport

Open the exact asset identity directly from the attachment.

REPORT

Report the issue

Send the issue, affected area, photos, hours and contact information.

CONNECT

Reach the dealer

The responsible service team receives a structured request tied to that asset.

HOW IT WORKS

Scan. Report. Respond. Record.

RYONX organizes the field information, routes the request and keeps the service outcome connected to the same physical attachment.

01SCAN

Scan the Passport

Customer or mine maintenance scans the QR code attached to the equipment.

02REPORT

Report the Issue

They select crack, wear, damage, missing component, inspection or service and attach photos and details.

03DEALER

Dealer Receives It

Your team receives the exact asset identity, customer/site information and issue details.

04RECORD

Repair & Record

The repair outcome and service history remain connected to the same RYONX Passport.

DEALER VALUE

Stay connected after the equipment leaves your shop.

RYONX gives dealers a direct digital connection to the attachments they sell, repair or support in the field.

01

More service opportunities

Customers have a simple way to contact the responsible dealer directly from the equipment.

02

Better information before the first call

Asset ID, location, operating hours, affected area, issue type and photos can arrive together.

03

Faster service coordination

Reduce back-and-forth trying to identify the product or understand the problem.

04

Permanent service history

Inspection, repair and service records remain connected to the physical asset throughout its working life.

WORKS WITH YOUR OPERATION

RYONX connects your service operation. It does not replace it.

Continue using your existing systems for scheduling, parts, invoicing, inventory and work orders. RYONX begins at the physical equipment and provides the connected asset identity and field record.

RYONX

  • Asset identity
  • Field issue reporting
  • Photos and operating context
  • Dealer service connection
  • Lifecycle service history

Your dealership systems

  • Scheduling
  • Parts
  • Inventory
  • Work orders
  • Accounting and invoicing
FROM DIGITAL RECORD TO PHYSICAL EQUIPMENT

The first physical RYONX Passport deployment.

RYONX Passport D0001 is being deployed on a real mining attachment, connecting treatment and service information with future field records on the same physical asset.

RYX-D0001 · FIRST PHYSICAL RYONX PASSPORT DEPLOYMENT

Frequently asked questions

What is a digital product passport for heavy equipment?

A QR-linked record that connects an attachment’s identity, technical documents, inspection reports, service events and repair history.

Can RYONX work without internet coverage?

RYONX supports offline field reporting when the app and required asset information are loaded beforehand. Reports can synchronize when coverage returns; deployment-specific testing is recommended.

Can RYONX connect to machine telematics?

A passport can record its host machine and operating hours. Automated integrations with compatible telematics providers are under development and require authorized data access.

JOIN THE NETWORK

Start with a few attachments.

RYONX can begin with a small number of attachments your dealership sells, repairs or supports. Attach the Passport, connect the responsible service team and evaluate the workflow with real field issues.

GENERAL INQUIRIESinfo@ryonx.com
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